Baylor Scott & White Health has introduced self-service kiosks in medical centers throughout the health care system’s service area in Texas to make filling prescriptions easier for patients, according to a press release.

“As we continue to increase access to quality care throughout the state, it is important that we make it easier for patients to follow their treatment plan,” John McWhorter, COO, Baylor Scott & White Health, said in the press release. “These convenient pickup kiosks are offered in addition to the pharmacy delivery service we are piloting in some of our markets. This continuous evaluation of opportunities to make health care more convenient is part of our commitment to the communities we serve.”

The first remote kiosk was installed on the campus of the Texas Farm Bureau headquarters in Waco last month, and more kiosks will be installed in the coming months. 

“This pioneering prescription delivery by Baylor Scott & White is a great addition to our ongoing wellness program,” said TFB Executive Director/Chief Operating Officer Si Cook, in the release. “The health, safety and wellness of our employees will always be a top priority for us. Baylor Scott & White has been a great service provider, with an onsite clinic and now this prescription service.”

There are several advantages for consumers using Baylor Scott & White Pharmacy kiosks: 

  • All prescriptions can be filled.
  • Prescriptions are available at the kiosk within hours of pharmacy receipt and can be picked up 24 hours a day.
  • Pharmacist consultations are available via phone or video 24 hours a day.
  • The kiosks are able to maintain the medications’ efficacy during storage.

After a year of evaluation, the Texas State Board of Pharmacy approved new rules that took effect June 2018 allowing Texas pharmacies to deliver medications outside of retail pharmacy locations via a kiosk. 

Photo courtesy of Baylor Scott & White Health.